Summary report on all equalities engagement December 2018
This summary report captures feedback from pre-consultation engagement undertaken with protected characteristic and deprived groups to co-develop acute healthcare across Surrey Downs, Sutton and Merton.
How we obtained feedback
In-depth engagement was undertaken with the protected characteristic and deprived groups identified as potentially impacted by the proposals in order to understand this impact and put plans and safeguards in place to ensure they can access and use future acute services in just the same way as other members of the community.
Feedback from people from different backgrounds was secured in the following ways:
- Eleven focus groups run by Surrey Healthwatch, Merton Healthwatch and Sutton Healthwatch which involved over 100 residents, patients and carers – these reports can be found on the Improving Healthcare Together Programme 2020 – 2030 website here: Surrey Healthwatch (older people, carers, learning impairments) Merton Healthwatch (older people, carers, BAME) Sutton Healthwatch (older people carers, BAME)
- Engagement by the Improving Healthcare Together 202 – 2030 programme team with 122 service users through 18 local community groups across Surrey Downs, Merton and Sutton. This report can be found on the Improving Healthcare Programme 2020 – 2030 website – here. 2
- Focus group discussions with 56 parents and A&E service users – this work was undertaken by an independent engagement consultancy called Traverse and this feedback can be found at pages 27 – 31 of our overall public engagement report – here.