In this consultation, it is proposed that: the majority of services would stay at Epsom and St Helier Hospitals in refurbished buildings with both hospitals running…
FAQs
How long will I have to wait to be seen in the UTC?
In our new model of care, we are aiming for all patients to be seen, treated and discharged as efficiently as possible and within the national…
Where would you go if you had an epileptic fit?
This would be dependent on the patients’ medical history, severity of the seizure and presentation to the department. If an ambulance is in attendance, the paramedics…
What is the consultation asking views on?
We are proposing to make changes to the hospital services provided at Epsom and St Helier hospitals. The majority of services would stay at both Epsom…
Why do we have to include the views of people outside of Surrey Downs, Sutton and Merton?
CCGs have a legal responsibility to involve and consult with all patients who use their hospital services. Epsom and St Helier hospitals serve a population of…
If I gave you my views before the formal consultation started, would these have been taken into account when decisions were made after the consultation or do I need to complete the consultation survey?
Over the past two years local people and organisations have been sharing their views with us. Comments received during this pre-consultation engagement period were taken into…
Why is it so difficult to recruit and retain staff?
Across the country, there is a national shortage of nurses and doctors, especially within emergency department specialties. Whilst some specialities are predicted to have adequate national…
How can the CCGs be confident that the consultation genuinely reflects public opinion?
Our consultation plan offers a wide range of ways for members of the public and stakeholders to participate in the consultation and give their views on…
Won’t travelling a greater distance to the Emergency Care site jeopardise patient care or, in the most serious cases, survival?
Clinical evidence tells us that in an emergency, such as a heart attack or stroke, getting patients to the right hospital to receive the right treatment…
What if I don’t have any transport how will I get from one hospital to another?
As now, if you are unable to get to or from one of our hospitals, there are a number of options available and these will continue…